TOP 10 Demand Letters & Claims



January 2016

Rank
#

Key
Code

Violation Description

1.

14

Parking:van-accessible parking, van access aisles, and/or loading zones are non-compliant or non-existent.

Watch DOR's"Boost Your Business - Parking" on YouTube.

2.

12

Parking:the existing parking spaces are not compliant.

Watch DOR's"Boost Your Business - Parking" on YouTube.

3.

13

Parking:signage in parking lot is non-compliant. For example, spaces need to be designated as reserved by a sign showing the symbol of accessibility.

Watch DOR's"Boost Your Business - Signs" on YouTube.

4.

26

Access within Public Facility:heights of surfaces such as counters, bars, and tables, for example, are non-compliant.

Watch DOR's"Boost Your Business - Halls and Fountains" on YouTube.

5.

15

Accessible Route and Entry:routes to and from the parking lot or public right-of-way are not accessible.

Watch DOR's"Boost Your Business - Parking" on YouTube.

6.

16

Accessible Route and Entry:curb ramps or entrance ramps are non-compliant or non-existent.

Watch DOR's"Boost Your Business - Ramps" on YouTube.

Watch DOR's"Boost Your Business - Curb Ramps" on YouTube.

7.

17

Accessible Route and Entry:entry doors are not accessible or are missing the sign / symbol or accessibility.

Watch DOR's"Boost Your Business - Path of Travel" on YouTube.

8.

1

Toilet Rooms and Bathrooms:entry doors are not accessible or are not on an accessible route.

9.

11

Parking:parking lot does not contain the minimum number of accessible parking spaces.

Watch DOR's"Boost Your Business - Parking" on YouTube.

10.

5

Toilet Rooms and Bathrooms:lavatories and mirrors are not accessible.



FEBRUARY 2016

Rank
#

Key
Code

Violation Description

1.

12

Parking:the existing parking spaces are not compliant.

Watch DOR's"Boost Your Business - Parking" on YouTube.

2.

13

Parking:signage in parking lot is non-compliant. For example, spaces need to be designated as reserved by a sign showing the symbol of accessibility.

Watch DOR's"Boost Your Business - Signs" on YouTube.

3.

15

Accessible Route and Entry:routes to and from the parking lot or public right-of-way are not accessible.

Watch DOR's"Boost Your Business - Parking" on YouTube.

4.

11

Parking:parking lot does not contain the minimum number of accessible parking spaces.

Watch DOR's"Boost Your Business - Parking" on YouTube.

5.

14

Parking:van-accessible parking, van access aisles, and/or loading zones are non-compliant or non-existent.

Watch DOR's"Boost Your Business - Parking" on YouTube.

6.

17

Accessible Route and Entry:entry doors are not accessible or are missing the sign / symbol or accessibility.

Watch DOR's"Boost Your Business - Path of Travel" on YouTube.

7.

26

Access within Public Facility:heights of surfaces such as counters, bars, and tables, for example, are non-compliant.

Watch DOR's"Boost Your Business - Halls and Fountains" on YouTube.

8.

16

Accessible Route and Entry:curb ramps or entrance ramps are non-compliant or non-existent.

Watch DOR's"Boost Your Business - Ramps" on YouTube.

Watch DOR's"Boost Your Business - Curb Ramps" on YouTube.

9.

18

Accessible Route and Entry:handles, pulls, latches, locks, or other operating devices are not accessible.

Watch DOR's"Boost Your Business - Path of Travel" on YouTube.

10.

8

Toilet Rooms and Bathrooms:height of top and bottom of counters are not accessible, plumbing insufficiently covered, coat rack too high, light switch too high.



JULY - DECEMBER 2015


Rank
#

Key
Code

Violation Description

1.

14

Parking:van-accessible parking, van access aisles, and/or loading zones are non-compliant or non-existent.

Watch DOR's"Boost Your Business - Parking" on YouTube.

2.

13

Parking:signage in parking lot is non-compliant. For example, spaces need to be designated as reserved by a sign showing the symbol of accessibility.

Watch DOR's"Boost Your Business - Signs" on YouTube.

3.

11

Parking:parking lot does not contain the minimum number of accessible parking spaces.

Watch DOR's"Boost Your Business - Parking" on YouTube.

4.

15

Accessible Route and Entry:routes to and from the parking lot or public right-of-way are not accessible.

Watch DOR's"Boost Your Business - Parking" on YouTube.

5.

16

Accessible Route and Entry:curb ramps or entrance ramps are non-compliant or non-existent.

Watch DOR's"Boost Your Business - Ramps" on YouTube.

Watch DOR's"Boost Your Business - Curb Ramps" on YouTube.

6.

26

Access within Public Facility:heights of surfaces such as counters, bars, and tables, for example, are non-compliant.

Watch DOR's"Boost Your Business - Halls and Fountains" on YouTube.

7.

12

Parking:the existing parking spaces are not compliant.

Watch DOR's"Boost Your Business - Parking" on YouTube.

8.

17

Accessible Route and Entry:entry doors are not accessible or are missing the sign / symbol or accessibility.

Watch DOR's"Boost Your Business - Path of Travel" on YouTube.

9.

45

Accessible Route and Entry:accessible path of travel is too far away, the path is obstructed, or the path is not apparent.

Watch DOR's"Boost Your Business - Path of Travel" on YouTube.

10.

1

Toilet Rooms and Bathrooms:entry doors are not accessible or are not on an accessible route.



Please Note: The information we have compiled is part of a developing body of data. It is the hope of our commission that over time this information will help to better inform the community about areas where disability access is lacking so that it can be addressed through the collaborative efforts of the business and disability communities and government. This information is not intended to suggest that the top ten access issues are the same in every city or county. It is reflective of only the data received by the commission from law firms in compliance to SB1186. We hope this information will help in the ongoing dialogue between the disability and business community to reduce such barriers in our state.








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