TOP 10 Demand Letters & Claims

July - December 2014

Rank
#

Key
Code

Violation Description

1.

14

Parking: loading zones / van access aisles are non-compliant or non-existent.

Watch DOR's"Boost Your Business - Parking" on YouTube.

2.

12

Parking: existing parking spaces are non-compliant.

Watch DOR's"Boost Your Business - Parking" on YouTube.

3.

13

Parking: signage in parking lot is non-compliant. For example, spaces need to be designated as reserved by a sign showing the symbol of accessibility.

Watch DOR's "Boost Your Business - Signs" on YouTube.

4.

16

Ramps: curb ramps or entrance ramps are non-compliant or non-existent.

Watch DOR's "Boost Your Business - Ramps" on YouTube.

Watch DOR's"Boost Your Business - Curb Ramps" on YouTube.

5.

11

Parking: parking lot does not contain the minimum number of accessible parking spaces.

Watch DOR's"Boost Your Business - Parking" on YouTube.

6.

26

Access within Public Facility: heights of surfaces such as counters, bars, or tables are non-compliant.

Watch DOR's "Boost Your Business - Halls and Fountains" on YouTube.

7.

15

Accessible Route and Entry: routes to and from parking lot or public right-of-way are not accessible. May include uneven surfaces or lack of detectable warnings.

Watch DOR's "Boost Your Business - Path of Travel" on YouTube.

8.

44

General: accessible features are not maintained.

Watch DOR's "Boost Your Business - Tips and Resources" on YouTube.

9.

1

Toilets / Restrooms: entry doors are not accessible or are not on an accessible route.

Watch DOR's "Boost Your Business - Restrooms" on YouTube.

10.

17

Accessible Route and Entry: Entry doors are not accessible or are missing sign / symbol of accessibility.

Watch DOR's"Boost Your Business - Path of Travel" on YouTube.


Please Note: The information we have compiled is part of a developing body of data. It is the hope of our commission that over time this information will help to better inform the community about areas where disability access is lacking so that it can be addressed through the collaborative efforts of the business and disability communities and government. This information is not intended to suggest that the top ten access issues are the same in every city or county. It is reflective of only the data received by the commission from law firms in compliance to SB1186. We hope this information will help in the ongoing dialogue between the disability and business community to reduce such barriers in our state.

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2014 Annual Report to the California State Legislature (PDF) (DOC)


2013 Annual Report to the California State Legislature
(PDF) (DOC)